Privacy Policy

Introduction

Spartrading (“we”, “us”, or “our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use the Spartrading website and application.

By using Spartrading, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information We Collect

We collect the following types of information:

• Account information: email address, authentication provider identity, profile photo (optional), and subscription plan.
• Trading data: trades, strategies, emotions, notes, screenshots, and any other information you manually enter or import via CSV.
• Usage data: pages visited, features used, and interactions with the application, collected to improve the product.
• Device and log data: IP address, browser type, operating system, and error logs for debugging and security.
• Payment information: we do not store full payment card details. Stripe handles payment processing and provides us with subscription status and customer identifiers.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Spartrading platform.
• Generate AI-powered trading insights, coaching, and reports based on your data.
• Process payments and manage subscriptions.
• Respond to support requests and communicate product updates.
• Ensure security, prevent fraud, and enforce our Terms of Service.

Authentication

Spartrading uses a secure authentication service to manage user accounts, passwords, and social login providers such as Google. Authentication tokens and session data are handled securely and are never shared with third parties.

You are responsible for keeping your login credentials confidential and for any activity that occurs under your account.

Payments

All payments are processed by Stripe, a PCI-compliant payment processor. Spartrading does not store complete payment card information. We receive only the information necessary to manage your subscription, such as your customer ID, subscription status, and billing plan.

Please review Stripe's privacy policy for details on how they handle payment data.

AI Features

Spartrading uses Google Gemini and other AI providers to analyze your trading data and generate insights. Your data is sent to these providers only for the purpose of generating analysis, coaching messages, and reports within Spartrading.

We do not allow AI providers to use your data to train their models or for any purpose outside of delivering Spartrading features.

Email Communications

We use a transactional email provider to send support responses, account notifications, and product updates. We do not share your email address with marketers or unrelated third parties.

You may opt out of non-essential communications at any time by contacting us.

Cookies and Analytics

Spartrading uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how users interact with the platform. Analytics data is used only to improve product experience and is not sold to third parties.

You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures, including encryption in transit, access controls, and regular security reviews, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

We restrict access to personal data to authorized personnel who need it to perform their job functions.

User Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Export your trading data.
• Withdraw consent for optional data processing.
• Object to or restrict certain processing activities.

To exercise these rights, contact us using the information below.

Data Retention

We retain your account and trading data for as long as your account is active or as needed to provide services. If you delete your account, we will remove or anonymize your data within a reasonable period, except where retention is required by law or for legitimate business purposes such as billing records.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at Support.spartrading@gmail.com.